A backup, or data backup is a copy of computer data taken and stored elsewhere so that it may be used to restore the original after a data loss event.
Firewall is a network security system that manages and regulates the network traffic based on some protocols.
A helpdesk, in the context of IT, is a department inside an organization that is responsible for answering the technical questions of its users.
End-user computing (EUC) refers to computer systems and platforms that help non-programmers create applications.
Software license is a legal instrument (usually by way of contract law) governing the usage or redistribution of software.
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